Flamez Privacy & Security Notice
We protect your privacy and explain our data practices clearly for users in Canada. This notice explains what we collect on FlamezCasino.com, why we collect it, and the choices available to you.
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This policy applies only to information collected through our website. It does not cover data gathered offline or through other channels.
Your consent
By using FlamezCasino.com, you confirm that you accept this Privacy Policy and agree to its terms.
How We use data
We use information to operate the site, maintain accounts, improve performance, support customers, communicate updates, and reduce fraud risk.
- Operate and manage our website effectively.
- Enhance and personalize the user experience.
- Analyse behaviour to improve performance and develop features.
- Communicate about updates, customer support, or marketing where applicable.
- Detect, prevent, and investigate fraudulent or harmful activity.
Depending on your account and preferences, communications may include transactional or promotional emails.
Information We collect
We collect personal details at different touchpoints, and we explain why specific information is needed when we ask. What we collect depends on how you interact with FlamezCasino.com.
- If you contact us directly, we may receive your name, email, phone number, message content, and any attachments.
- When you create an account, we may collect your name, postal address, email, and contact number.
Technical records
Like many websites, we use log files to record access and help keep the site secure. These logs can include IP address, browser type, ISP, date and time stamps, referring pages, and click activity.
We use this information to analyse trends and support site security. It is not linked to personally identifiable information.
Your Browser controls
We use cookies and web beacons to store preferences and tailor content. Cookies also help track the pages you visit and optimize performance for your browser.
You can change cookie settings through your browser at any time. Controls differ by browser, so check your browser help section for guidance.
Our privacy approach does not extend to external websites or partners you may reach through the site. Reviewing their privacy practices can help you understand how they handle information.
Your data protection rights
Under relevant privacy laws such as GDPR, you may request access, correction, erasure, restriction, objection, or portability. Contact us to exercise these rights, and we aim to respond within one month of receiving your request.
| Area | What we may collect | How it’s used |
|---|---|---|
| Consent | Acceptance of the Privacy Policy by using the site | Sets the basis for processing described in this notice |
| Account creation |
|
Provide and personalize services; manage your account |
| Direct support messages |
|
Respond to requests and resolve issues efficiently |
| Log files |
|
Analyse trends; support site security and stability |
| Cookies | Preference data and browsing signals | Tailor content; improve performance for your browser |
| Site operations | Service interaction details | Operate and manage the website effectively |
| Communications | Contact details linked to your interactions | Customer support, updates, transactional or promotional emails |
| Safety checks | Patterns indicating harmful activity | Detect, prevent, and investigate fraud or abuse |
If you’d like clarification on our privacy or security practices, you’re welcome to contact us.